ALL pets must arrive in a carrier or on a leash. NO EXCEPTIONS!
Please make sure your dog “goes potty” before you bring them in for grooming. If you need to walk them in the yard here that is fine as long as they are leashed.
How do I book an appointment with you?
There are two different ways you may contact us to book an appointment! The easiest way is to go online to our Appointments page. There you will select what type of grooming (haircut or no haircut) you would like, the size of your pet, and then you see our availability on the calendar. Select the day you would like and scroll down to see the times. Select the time you like and then it will gather your information on the next page. You will also have the ability to reschedule or cancel your appointment easily through this method.
Alternately, you may give us a call at 864-381-7387. Please keep in mind that no matter what form of communication you choose, we need your pet’s breed & age in order to schedule our day properly. Also, we now require a debit/credit card (kept securely & privately in Square Register) in order to book an appointment, regardless of contact method, due to our cancellation policy - see below.
My dog bites. Will you groom him/her?
We do NOT groom BITERS or dogs that require vet medication to be groomed! Contact us if you have concerns about your dog being hard to handle or other groomers have refused future service to your pet. We can assess the situation and may decide to do a trial groom. If we are unable to complete the groom, we can recommend local groomers who can work to train/re-train your pet to allow grooming. You will still be required to pay a service fee for special handling, up to and possibly more than the full groom fee. If you book an appt online w/o telling us your dog is a known biter and/or requires medication to be groomed, we will refuse service and charge you the "cancellation" fee.